Professional Profile
Results-oriented Project Manager with over 5 years of experience specializing in operational architecture, team leadership, and digital transformation. Recently certified in Google Project Management, I combine a strong foundation in Agile methodologies with technical proficiency in Front-End development and CMS platforms (WordPress, Wix, Squarespace). Proven track record in scaling startups, managing full project lifecycles, and bridging the gap between technical development and business strategy.
Work Experience
Project & Operations Manager
Arsoft | Karachi
Serving as the founding Operations Architect and Project Lead at Arsoft since November 2025, I spearheaded a rapid expansion phase that generated 15 million PKR in revenue within the company’s first year. I successfully scaled the organizational structure from an initial team of 3 to 18 professionals, including on-site and remote Team Leads, Business Development, and Sales specialists. By prioritizing service excellence and client success, I grew our Trustpilot presence from 0 to 28 verified reviews within 12 months. My role combined high-level operations with technical project oversight, where I managed critical hosting infrastructure, server setups, and complex DNS configurations to ensure high-performance deliverables during a period of intense growth.
Business Analyst
TapTap Technologies | Karachi
At TapTap Technologies, I focused on driving business growth by acting as the vital link between client requirements and technical execution. I was responsible for identifying complex business needs and translating them into actionable project requirements for the development teams. By building and maintaining strong client relationships, I ensured that every delivered solution was tailored to achieve optimal business outcomes. My role required a deep understanding of the project lifecycle to ensure that technology remained aligned with the client’s long-term strategic goals.
Business Development Manager
82 Solutions | Karachi
I was responsible for driving strategic growth and leading a dynamic team toward expanding the company’s market footprint. My focus was on identifying new market opportunities and fostering key stakeholder relationships to ensure long-term business stability. I managed team workflows to ensure that all members were working effectively toward unified business objectives, emphasizing clear communication and the consistent achievement of performance milestones.
Volunteer Experience
Scout Leader
Ismaili Boy Scouts
A dedicated lifelong member of the Ismaili Boy Scouts, I began my journey as a young Boy Scout and progressed through the ranks due to my commitment to leadership and community service. After years of active participation in various national and local scouting activities, I was promoted to the rank of Scout Leader. In my current role, I am responsible for mentoring and training the next generation of scouts, designing leadership development modules, and managing the logistics and execution of outdoor excursions and community-based projects.
- Mentored 20+ young scouts in leadership and teamwork skills
- Designed and executed quarterly outdoor excursions and team-building activities
- Developed structured leadership development curriculum
Volunteer (Youth & Education)
ITREB Pakistan
Serving with the Ismaili Tariqah and Religious Education Board (ITREB) Pakistan, I assist in the strategic planning and execution of community-wide educational initiatives. I play a key role in organizing and managing large-scale events, including residential youth camps, seminars, and workshops. My contributions focus on coordinating event logistics, leading volunteer teams, and ensuring the successful delivery of educational content designed to empower youth and foster religious and social literacy within the community.
- Organized and managed 8+ large-scale educational events annually
- Coordinated volunteer teams of 15+ members for community initiatives
- Enhanced event attendance by 40% through improved marketing and outreach
- Developed educational modules reaching 500+ young people yearly